Cookie Notice

For our Privacy Policy, click here.

For our USA Privacy Policy, click here.

For our USA Cookie Notice, click here.

Cookies and web analytics

We use cookies and similar technologies to collect and use data as part of our services as defined in this Privacy Policy and incorporates our sites, communications and mobile applications. Cookies are used to improve your experience on our sites and recommend content that may be of interest to you. The cookie policy provides information about how and when we use these technologies.

When you visit our Website, there is certain information that is recorded which is generally anonymous information and does not reveal your identity. If you are logged into your account some of this information could be associated with your account. We are referring to the following types of details: your IP address or proxy server IP address; the date and time of your visit to the Website; the length of your session; the pages which you have accessed; and the operating system which your computer uses.

Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Website. For example, if you visit our Website, you may later see an ad for our products and services when you visit a different site.

By continuing to visit or use our Website you are agreeing to the use of cookies and similar technologies for the purposes described in this policy.

Cookies and similar technologies

Cookies and similar technologies are used for the following purposes on our Website:

Essential: these cookies help make a website usable by enabling basic functions like page navigation, logging in, your shopping basket, and payment transactions.
Preferences: these cookies enable storage of information that changes the way a website behaves or looks, like settings for your region.
Analytics: these cookies help us to understand how visitors interact with our Website by collecting and reporting information.
Marketing: these cookies are used for tracking browsing activity and to customise and display ads that are relevant and engaging.
Third Parties: Our suppliers and authors use cookies for the purposes described above.

Cookies we may use include:
FoodStorm Website – Essential/Preferences
Google Analytics – Analytics/Marketing/Third Party
Microsoft Bing – Analytics/Marketing/Third Party
LinkedIn – Analytics/Marketing/Third Party
Facebook – Analytics/Marketing/Third Party
WordPress – Essential/Preferences/Third Party
Drift – Analytics/Marketing/Third Party
HotJar – Analytics/Third Party

How to manage your preferences and settings

If you are located in the European Union you change your preferences by clearing your cookies, refreshing the page, and selecting your cookie preferences again. If you change your standard settings your user experience may not be as we intended.

Common web browsers allow you to control your cookie preferences through their settings, which may be adapted to reflect your consent to their use and enable you to review and erase cookies, including those used by CaterXpress. To learn more about browser controls, please review the settings documentation of your browser.

Contacting CaterXpress

If you have a concern or query relating to our handling of your personal information or any breaches of the applicable data protection laws, please notify us at privacy@caterxpress.com by outlining the nature of the complaint. Alternatively, you may call us on +61 3 8738 6237 between the hours of 9am to 5pm, Monday to Friday, Australian Eastern Standard Time (AEST). If unresolved, the complaint may be referred to an external complaints resolution entity and finally, if necessary, taken to applicable data protection authority in your jurisdiction.

This Cookie Policy was last updated September 2020.