Back arrow
Back to blog

Back of House with Thao Nguyen

Back of House with Thao Nguyen

Get acquainted with the human-side of FoodStorm as we sit down for monthly interviews with the people who power our business.

Thao Nguyen, Market Strategy and Planning Associate, spends her days educating internal and external audiences on the power of FoodStorm. Thao connects with potential and current clients to learn their unique needs and how FoodStorm can serve them, helping grocers and caterers alike take their operations to the next level.

1) What do you enjoy most about working at Instacart?

The teamwork. Everyone here wants to see each other succeed as teams and individuals, and there is never a lack of support, encouragement, and kindness from anyone you reach out to. 

2) Where do you see the catering industry & catering technology going in the future?

I think as technology and social media continue to bring everyone’s lives online, in-person interactions and gatherings become so much more important and cherished, and what better way to make the most of those gatherings than over food? Whether it be in a professional or personal setting, I see catered meals continuing to be an integral part of those experiences in physically bringing people together. With catering technology like FoodStorm, it makes it even easier for both customers and retailers to plan for those events, enabling people to truly focus on the food and the experience they want to create when they come together.

3) Tell us about your background that led to you joining the FoodStorm team:

When I graduated from UCLA, I fully expected to be heading to law school the year after to start the journey of ultimately becoming an attorney. After a series of existential crises, I pivoted from that path and found myself at a startup in LA that built an app to support film and TV production teams, where I started off in support and then transitioned to sales. After almost 3 years there, I felt I wanted to grow in a different space but knew that I wanted to continue working for a SaaS solution. Seeing how impactful technology can be in bringing manual processes online, and how it affects the daily lives of those who use it, resonated deeply with me. So when I found the role at Instacart, I knew I couldn’t pass up the opportunity to learn about a completely new industry while being a part of such a powerful solution like FoodStorm.

4) What are the values that drive you?

Courage and empathy. I think it’s important to be brave and to continuously push yourself outside of your boundaries in order to gain new perspectives about the world and to grow as a person. It’s also important to recognize that you never, ever know what a person is going through, and being aware of and understanding that is so important in building deeper connections with those around you.

5) How would you describe FoodStorm in 1 word?


6) In another life, I’m pretty sure I was...

A crime scene investigator based solely off the embarrassing amount of crime documentaries, podcasts, and books I seek out.

7) The best piece of advice I’ve been given was... 

“Money comes and goes, but the memories you build with those you love will stick with you forever.”

8) Cat-person or dog-person?

Dog-person through and through! I have a half husky half golden retriever named Lilo who’s a bit of a psycho, and she’d likely kill me if I answered differently.

9) What’s your favorite way to spend time off?

Being outside with my friends and family. Whether we’re camping at a national park, dancing through music festivals, exploring new cities, playing Spikeball at the beach (which I’m terrible at), hanging at pet-friendly breweries, etc.; there’s nothing quite like enjoying great weather with great company.

10) What’s next on your bucket list?

Feasting my way through the street markets of Japan, which I’ll get to check off this fall!

Back arrow
Back to blog

Up next