Feature Spotlight: Self-Service Grocery Perimeter Kiosk

FoodStorm's grocery kiosk technology unlocks an additional order channel for your in-store perimeter customers in order to provide a seamless ordering experience and streamline the production process. Retailers can have multiple kiosks in one store, all with department-specific menus uploaded, with all orders funneling into the same backend order management system used for production. Continue reading to learn more about FoodStorm's grocery kiosk technology and how it can benefit your perimeter business.

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What is the Self-Service Kiosk?

The Self-Service Kiosk is an extension of the FoodStorm software, allowing grocery retailers to have an additional order-taking avenue for their customers aside from online ordering through their FoodStorm e-commerce website and via backend order input from company employees.

The Self-Service Kiosk is fully integrated with the FoodStorm backend, so retailers can manage orders from all avenues in one centralized location. The kiosk software is displayed on a tablet device, which can be mounted on a floor stand, set up on a counter or even freely passed to customers.

Customer ordering is intuitive and easy, with the kiosk display fully branded to match a retailer's brand.

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How can the Self-Service Kiosk help my perimeter business?

The Self-Service Kiosk provides an autonomous order-taking option for perimeter customers, such as at the deli, bakery, made-to-order counters for items like custom sandwiches, the catering department, and even the in-store floral department or café. This can help free up your and your employees’ time from having to manually input order details, saving you in the long run. Some key benefits include:

• Branded, in-store ordering to create a multi-touch, seamless experience for your customers.
• Payment processing built in, so customers can pay directly on the kiosk with an attached credit card terminal.
• Configurable menus so you can promote holidays, specials or even have multiple kiosks in one location, each focused on a separate offering (i.e. sliced meats and cheeses from the deli, custom cakes from the bakery, made-to-order sandwiches and holiday catering menus).

Orders from the Self-Service Kiosk are then sent to the appropriate department, displayed on our Kitchen Display System, easily allowing your in-store team members to see new orders, action them for production and mark them "complete" when they are ready for customer pickup.

Discover the benefits of fully integrated perimeter software

Learn more about our Self-Service Kiosk here or contact us today to book a demo to discuss how FoodStorm's kiosk grocery kiosk technology can help grow and streamline your perimeter business.

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